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OUR CLIENTS

Our client base illustrates the breadth of our experience. From collectables to charities, music to magazines and wine to books RBL works with a diverse portfolio of clients.

Click on the logos opposite for a brief description of our work for each client.

OXFAM
Aid & Development Charity

RBL developed a new response handling script and briefed the incumbent contact centre handling Oxfam’s biggest fundraising campaign for 10 years. RBL then managed all aspects of response handling for DRTV throughout the peak period. This included training, ongoing management, reporting and campaign wrap up. RBL subsequently worked on an outbound campaign and provided briefing and training support for the outsourced telephone fundraising agency to maximise conversion and average gift values whilst ensuring compliance and supporters were treated fairly.

www.oxfam.org.uk

Hoburne Holidays 1

Hearst Magazines 1

Bank of Cyprus 1

Donald Russell 139px

RNIB logo 290px

msf

aru

laithwaite new

Readers Digest

time

rivera

gsm

care

Saint Francis

which

Teaching Company

High Tech Health

Encyclopedia

thesalvation army

Paralympics

Caravan

orbis

bupa

ocado

watco

childrens trust

oxfam

wwf

Apos therapy

Domestic & General

Princess Alice Hospice

The Bradford Exchange

cocosa

Concern

animal

ecb

folio society

onepost

ambulance