Our client base illustrates the breadth of our experience. From collectables to charities, music to magazines and wine to books RBL works with a diverse portfolio of clients.
Click on the logos opposite for a brief description of our work for each client.
(formerly Bank of Cyprus)
RBL created and delivered a bespoke training session for all customer facing departments within Cynergy Bank (formerly Bank of Cyprus) regarding the recognition of customers in a vulnerable circumstance and making the appropriate reasonable adjustments. RBL worked with the Bank's compliance team to ensure that its vulnerable customer policies and procedures were reflected and reinforced within the training session. RBL delivered a one-day workshop and received the following testimonial:
"It was a pleasure to work with Elaine and Jacqui from the first phone call. I was so impressed with the time they gave to ensure the course was completely in keeping with our objectives while guiding us on other areas we could explore. It is clear that they are both passionate for positive change regarding the treatment of vulnerable customers. We received fantastic feedback on this training and I would have no hesitation in recommending Elaine and Jacqui if you are looking for a really effective, practical programme."
Mairead Sheahan, Learning & Development Manager, Bank of Cyprus UK